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Tom Griffin

Most likely a signal problem. Happened when I lived in Hoboken. The solution? Bust into your building's utility closet, pry open the cable box. Find your cable line. Hook it right to the main. Problem fixed.

Samara Finn

Aghhhh, good luck with everything. I had the worst experience with Time Warner, they canceled my appointment after a I waited the entire time block...eventually I fought enough and learned their policy to provide a month free when they completely miss an appointment. You should at least be able to get HBO or something free for the month because of your inconvenience with thier delay.

Future I-banker

Eek, I'm moving apartment in 20 days, and I'm going to contact Times Warner Cable too... hopefully they'll provide me with better services than what you've experienced. Good luck with the 'technician call'!

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